How do I check the status of my order?
If the order was placed online, you can check order status by clicking on "Order Status" at the top of the webpage or by logging in to "My Account". If you are unable to locate your order number, you can call (877) 479-4637 and a customer service representative will be happy to provide you with your order information.
ALL orders that are in stock are processed immediately and ship within 3 to 5 business days after the order is received. ALL express shipping orders placed before 1:00PM Pacific Standard Time will ship the same day. Ground shipments are made by FedEx or common carrier. Transit times vary by location. Orders with ground shipping may be delivered within one (1) to seven (7) business days from the date of shipment.
Please note that if your order contains multiple items and one of those items is on backorder, the entire order will not ship until all items within the order are in back in stock.
