Replacement Cover for Ohuhu 4.8' x 4.8' Portable Greenhouse - PE Fabric - Green

Shipping

• Ground shipping for all replacement canopies is a flat rate of $9.99. Excludes Hawaii and Alaska.
• Shipping on all other item(s) will need to be calculated when a complete shipping address is entered upon completion of checkout process.
• ALL in stock orders are processed immediately, and cannot be canceled or changed. Although orders are processed immediately, they ship within 1 to 2 business days.
• ALL express shipping orders placed AFTER 1:00pm Pacific Standard Time, Monday - Friday will ship the same business day, excludes holidays or weekends.
• ALL Ground, Standard Overnight, 2 Day, and 3 Day orders are delivered Monday-Friday only, no exceptions, and excludes holidays.
• ALL in stock orders placed on the weekends and/or holidays will not ship until the next available business day.
• Express shipping does not include the day the order is shipped.
• Express shipping is not available for all item(s).
• Ground shipping takes approximately one (1) to seven (7) business days for delivery depending on where we are shipping to.

Returns and Refunds

• No RMA (Return Merchandise Authorization) is needed for returns.
• Returns are accepted within 30 days of receipt.
• All outbound and return shipping fees are non-refundable, and is the responsibility of the customer.
• Packages that are refused or undelivered and returned back to our warehouse are subject to the return shipping fees.
• All returned merchandise must be in new, unused, and in resalable condition.
• Please note that Garden Winds is not responsible for any return items lost or damaged in transit.
• Refunds are issued within three (3) to five (5) business days after the return is received in our warehouse.
• If the item(s) is returned damaged, dirty, or used, we may not issue a full merchandise refund.
• Once the refund is processed you will receive notification via email.

Received Defective or Damaged Item(s)

• Please do not return the item(s).
• Notify us by email within 14 days of receipt of order and email photos of the damaged or defective item(s) to customerservice@gardenwinds.com and reference your order number in the email. We will address your issue via email within 24 to 48 business hours.

For additional information, please view our FAQs and/or Shipping/Returns page links.

Replacement Canopy Installation Instructions

Safety First: WARNING!!! This process requires a person to use a ladder to reach the top of the gazebo. It is important that the ladder that you use be stable and safe. It is important that a second person be present in the event you need help. Safety should be your number one priority to prevent falling during installation. If you do not feel comfortable removing or installing the canopy, please seek a professional for help.

Remove Your Old Canopy First

1. Ladder - You will need a stable ladder that will allow you to safely reach the top of the gazebo.
2. Loosen the Canopy – Unfasten all Velcro straps. Velcro straps are usually located on the seams of the canopy. Next, begin removing the canopy. Start with any corner. Pull the canopy fabric away from the corner, and then towards the center of the gazebo roof. Repeat this for all four corners of the canopy. You are now ready to completely remove the canopy from the gazebo roof frame.

Installing New Canopy

1. Ladder - You will need a stable ladder that will allow you to safely reach the top of the gazebo.
2. Install the Canopy – Loosely and evenly drape the canopy over the top of the gazebo roof. Begin pulling the corners of the canopy towards the corners of the gazebo frame. Fasten the bottom tier tightly to the canopy by placing the corners of the canopy over the corners of the gazebo frame. Do this for all four corners. You will need to pull harder on the last corner, as there is less slack available. Then fasten all Velcro straps to the corresponding roof bars.
3. You’re finished! Enjoy your new canopy!!!

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